Packages are shipped via USPS, UPS or DHL. Majesty on Main is not responsible for lost, stolen, or damaged packages.
Please allow 2 business days to process your order for shipping, unless otherwise listed. Tracking information is updated when the order is processed. Any information regarding your order after processing will be communicated through the email you provided. Once the order leaves our possession, we only know the same info as you but are happy to help with any concerns you might have.
Majesty on Main is not responsible for incorrect address information at the time of purchase. If an incorrect information was input at the time of the order, the customer is responsible for additional shipping charges to have the package re-delivered.
Majesty on Main is not responsible for packages or any damages that incur once they leave our possession. Customers must make a claim with their local Post Office if they believe a package has been lost or stolen. Tracking numbers can be found in the shipping confirmation email, or by contacting kk@majestyonmain.com